Shipping policy

At BFF BOOK CLUB, we are committed to ensuring that your order is processed and shipped promptly. Please read our shipping policy carefully to understand our shipping practices and what to expect when you place an order with us.

1. Processing Time

  • All orders are processed within 2-5 business days after receiving your order confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • During peak seasons (e.g., holidays), processing times may be slightly longer. We appreciate your patience during these times.

2. Shipping Methods and Costs

  • We offer a variety of shipping options, including standard and expedited shipping.
  • Shipping costs are calculated at checkout based on the selected shipping method and the destination of your order.
  • Free shipping is available for orders over $50.

3. Shipping Times

  • Estimated delivery times depend on your location and the shipping method selected at checkout. Generally, you can expect:
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
  • Please note that delivery times are estimates and can be affected by factors beyond our control, such as weather conditions, carrier delays, or customs processing.

4. Order Tracking

  • Once your order has shipped, you will receive a confirmation email with a tracking number.
  • You can track your order status by clicking on the link provided in the email or by visiting our website.

5. International Shipping

  • Currently, we only ship within the United States.
  • For international shipping inquiries, please contact us at support@bffbookclub.com, and we will do our best to accommodate your request.

6. Lost or Stolen Packages

  • BFF BOOK CLUB is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. If your package is lost or stolen, please contact the shipping carrier directly to file a claim.

7. Contact Us

  • If you have any questions or concerns regarding our shipping policy, or if you need assistance with your order, please reach out to us at support@bffbookclub.com. We are here to help!

8. Policy Changes

  • BFF BOOK CLUB reserves the right to update or amend this shipping policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review our policy periodically for any updates.